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Bill Payment
Snapping Shoals EMC bills its consumer-members on a monthly basis. Our service area is divided into billing cycles and meter routes. Each member’s meter is billed approximately every 30 days. Payment is due by the date shown on your bill. If your bill amount is not received on time, a late charge may be added to your account and a final notice may be issued. Once a final notice is issued, the account is subject to disconnection if payment is not made immediately.
You can mail your Snapping Shoals EMC payment, in the form of a check or money order, using the return envelope provided with your bill. If you have lost your return envelope, mail your payment to P.O. Box 73, Covington, GA 30015, or you can pay in-person by cash, check or money order at any of our authorized payment locations (directions).
NEW ONLINE BILL PAY PROGRAM NOW AVAILABLE!
Snapping Shoals EMC is proud to announce our new online bill pay program called SmartHub. The new program also includes an app for smartphones and tablets. From our website and the app, you can now:
• Report outages
• View and pay your bill
• See your payment history and set up recurring payments on one or more accounts
• Maintain your account information
• Keep an eye on your energy consumption
• Receive alerts about account milestones, such as bill availability
To experience SmartHub, click below on the Online Bill Pay button to sign in using the email address and password you normally do when paying your Snapping Shoals EMC bill.
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Payment Options
Online
You may pay your bill online by clicking here.
Snapping Shoals EMC accepts Visa and Mastercard.
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Be sure to download the SmartHub app on your iPhone or Android. |
PaySite Kiosk
Our easy-to-use PaySite kiosks are now accepting debit and credit card (Visa, MasterCard) payments. The payment kiosks are accessible 24 hours a day, seven days a week and can be found in the foyers at both of our offices, located at 14750 Brown Bridge Road in Covington and at 190 Fairview Road in Ellenwood. The kiosks also accept cash and checks. Please keep in mind that the kiosks do not provide change. For PaySite kiosk locations, please visit www.paysitekiosklocator.com
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By Phone
You may pay your bill by phone using a credit card, check or ATM bank card by calling 1-888-999-1416.
Authorized Payment Locations
In addition to our offices, located at 14750 Brown Bridge Road in Covington and 190 Fairview Road in Ellenwood, we have additional authorized payment locations through Fidelity Express, a payment company that contracts with convenience or other stores to accept payments. Generally, the payments will be posted within 10 to 15 minutes of the payment. The stores do charge a $1.50 fee for accepting payments. For Fidelity Express payment locations, please click here.
Wal-Mart stores are also SSEMC authorized payment locations. You can make a payment at any Wal-Mart location as long as you have your bill stub and are making your payment in cash or with a pin-based debit card. Payments may be made at the store’s Money Center. If the store does not have a Money Center, then payments will be accepted at the store’s Customer Service Center. Wal-Mart charges an 88-cent fee for processing these payments, which may take up to 3 days to post to your SSEMC account, so please allow ample time before your bill's due date. Wal-Mart also offers a next business day option for $1.88.
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